What to Expect

Placing an Order

Every photograph has a story. At The Lost Works, your chosen piece is printed and framed to order, ready to become part of yours.

You can place your order directly through our website. If you would like guidance on choosing a photograph, size or frame, get in touch — we’re happy to help you find the right piece for your space.

Printing and Framing

Once your order is confirmed, your photograph enters production here in the UK.

Our Small through Statement sizes are giclée printed on 310gsm cotton fine art paper, chosen for its smooth, matt surface and ability to reproduce detail, depth and colour. Our largest Gallery size is printed directly onto aluminium Dibond, providing stability at a larger scale.

We offer complimentary framing for UK customers, with frames available in black, white or solid oak. Each frame is handcrafted and finished with protective acrylic glazing. Framed pieces arrive ready to hang, while print-only orders are supplied with a paper border for framing independently.

Please allow approximately three to four weeks for printing, framing and delivery.

Packaging and Delivery

We offer complimentary delivery on framed and unframed prints to mainland UK, subject to any exclusions set out in our delivery terms.

For delivery outside the UK, please contact us before placing your order so we can discuss the available options.

Authenticity and Care

Every print is supplied with a certificate of authenticity, and each purchase directly supports the photographer behind the work.

To help preserve your photograph, display it away from direct sunlight, excessive heat and moisture. If you have any questions about hanging or caring for your piece, please get in touch.