Customer Care

For help with common order-related questions, please refer to our FAQ.

If your question is not covered, feel free to submit an inquiry via email to info@thelostworks.co with your order number in the subject.

We aim to respond to all inquiries within 24 hours on working days.

Customer Service hours:
Monday – Friday: 9:00 – 17:00 (GMT)

General Inquiries

Are you an interior designer looking to start a trade account with us? Please email us: trade@thelostworks.co

TRADE ACCOUNTS

For all other inquiries such a bespoke sizing and international orders, please contact us at info@thelostworks.co

Press Inquiries

Press Contact
For all types of press-related inquiries, please contact us at:
info@thelostworks.co

Promotions & Collaborations
If you are interested in doing promotional activities or product collaborations with us, we would love to hear from you: info@thelostworks.co

Featured Artists

Are you a photographer looking to have your work featured? Please send a PDF portfolio of five images for consideration along with your website.

featured@thelostworks.co

Unfortunately due to the huge volume of submissions, we are unable to respond to everyone individually.